Services and support
From designing the solution through installation to ongoing service and software updates.
Services
A complete system for your store
We provide solutions and service packages that are clear about what they cost, fitted to your requirements, and cut your spending.
Calculate the payback01
ConsultationA review of your store processes, free of charge.
ConsultationA review of your store processes, free of charge.02
Store auditConsumption, workplaces and where the waste happens.
Store auditConsumption, workplaces and where the waste happens.03
RolloutInstallation without holding up production.
RolloutInstallation without holding up production.04
TrainingYour people can run the software and refill the machines.
TrainingYour people can run the software and refill the machines.05
SupportMonitoring, service and reports as you go.
SupportMonitoring, service and reports as you go.A 360° service ecosystem
The sale is not the end of it
Part of the solution
Continuous maintenance, software updates and advice on stock levels are part of the solution.
Support every day
We support day-to-day use by watching over the system, by training, and by preparing reports to your criteria on request.
ERP integration
The machines connect to company ERP systems (SAP, Helios or KROS, for example) through an open API. Orders are generated automatically and costs are booked to the right cost centre in real time.
24 hresponse to messages on working days
all of Slovakiaservice coverage, with our base in Veľké Úľany
19 yearsof experience in industrial automation
Advice
Expert advice and rollout
We audit your processes and design the machine configuration around them, including special requirements such as fire safety. This is not a one-off installation but continuing work on bringing your costs down.
- Consumption tracked as you go, with a guaranteed return on the investment
- Suggested changes to the configuration based on how the machines are really used
- Finding the places where material is being wasted
Software
Two systems, one overview
With the machines we supply the logistics and record-keeping software that keeps them running.
Machine management
IDS
Control of the machines and oversight of stock in one place.
Records of what is issued
UVE
Every issue with an owner and a full history.
What both systems share
The interfaces are simple, adjustable and run online, whatever the device or operating system.
- An interface people find easy to use
- Online and securely available from anywhere
- Independent of device and operating system
- Reports and alerts you can adjust
- Records that stay simple and current
- User data management
- Access rights you set yourself
- Transaction tracking
- Stock management and oversight
Frequently asked questions
How working with us goes
Did not find your question? Write to us. On working days we answer within 24 hours.
Go to contactWill you train our people?
Yes. Software training is a fixed part of the rollout. After it your people can run the software and refill the machines themselves.
Who does the maintenance and the updates?
Our own team, across Slovakia. With rental, service, maintenance and software updates are part of the monthly fee.
Do you help with improvements after the rollout?
Yes. Our advisers keep an eye on consumption, suggest changes to the configuration and, on request, prepare reports to your criteria.
No-obligation enquiry
Let us work together
Describe your operation and the material you issue. We will propose a set of machines and prepare a quote.
- An answer within 24 hours on working days
- First consultation and savings estimate free of charge
- A no-obligation quote within 48 hours
